DialShield Phone Verification

Use Cases

Prevent Spam Registrations

The Problem: Users are registering for your site multiple times. Malicious users can use software to create thousands of accounts with little effort. Banning accounts is ineffective as the user can simply fill out the registration form again with slightly different information.

Adding real-time phone verification to your registration process can cut spam and fraudulent registrations by over 90%. By tying website visitors to their unique and traceable phone numbers, you'll prevent automatic bulk registration (spam) and duplicate signups.

Stop Payment Fraud

The Problem: Scammers are paying for goods and services on your website with stolen credit cards and payment accounts. Over a billion dollars is lost every year to credit card fraud alone, and much of it is difficult or impossible to detect during the online checkout process. A high chargeback rate due to payment fraud can lead to the loss of your business's ability to accept credit cards.

Phone verification as part of your ecommerce store's checkout process can significantly reduce payment fraud. DialShield ties the fraudster to a unique and traceable phone number, increasing their risk of being caught and prosecuted. Much credit card fraud originates from a different country than the card owner the fraudster is impersonating, making it unlikely they'll have access to a matching phone number to verify.

DialShield users have reported an almost 90% drop in chargebacks due to payment fraud after adding phone verification to the checkout process.

Two-Factor Authentication

The Problem: Passwords are not effective at securing account access. Users reuse passwords across multiple websites that may be compromised.

DialShield can use your user's phone as a simple, easy means of authenticating account access. After the user supplies their username and password, you call or text their phone with a one-time use code which the user enters on the website to log in.

Phone authentication can also be used to verify identity in the case of a lost password. Call or text the user's phone with a one-time use code which the user enters on the website before allowing them to reset their password.

DialShield's simple, real-time phone verification is ready to solve these problems and more for your business. Built on cloud technology, we'll scale with you from one call a day to tens of thousands. Contact us with questions or to get started.